Testimonials & Reviews
John S.K. Hsu D.D.S. and Virginia J. Chin D.D.S., P.C.
General Dentists located in Fairfax, VA
John S.K. Hsu D.D.S. and Virginia J. Chin D.D.S., P.C. always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 105 reviews with an average rating of 4.92 out of 5 stars. Please read what others are saying about John S.K. Hsu D.D.S. and Virginia J. Chin D.D.S., P.C. below, and as always, we would love to collect your feedback.
Jake W.
Submitted 10/25/24
Anxiety-Free Dental Experience Thanks to Dr. Patel's Empathy and Expertise!
If you’ve ever felt fearful of dental visits, this review is for you. I’m in my mid-30s and have a severe phobia of needles, especially when it comes to novocaine shots for dental work. I can handle tattoos without a problem, but when it’s about needles anywhere else—mouth, arm, leg—it’s an entirely different story. The sheer thought of novocaine injections has kept me from dental appointments in the past. However, my experience with Dr. Patel at Healthy Smiles has transformed my outlook.
I started seeing Dr. Patel around two to three years ago precisely because her practice offered laughing gas to help manage anxiety. From the moment I entered her clinic, I felt welcomed and understood. Dr. Patel and her team went out of their way to create an environment that calms my nerves and offered solutions tailored to my needs.
For instance, Dr. Patel recommended I wear headphones during procedures, a seemingly simple idea that has made an incredible difference in helping me feel grounded. She took the time to understand my phobia, recognizing that, for me, even the mention of a needle could induce extreme anxiety.
Recently, I came in for a routine cleaning, only to discover I had two cavities that needed filling. Caught off guard and admittedly very anxious, I forgot to remind Dr. Patel and the staff about my intense need for laughing gas when needles are involved. They initially reassured me, suggesting I could handle it without the gas. While this was probably meant as encouragement, it underscored how essential it is for patients with severe phobias to feel heard and supported.
After a conversation, Dr. Patel truly listened and immediately adjusted the plan, making space for my needs. Her empathy and patience in that moment meant the world. It reassured me that she didn’t see me as another patient on a busy day but as someone with unique challenges who deserved respect and understanding.
I suggested that her team might include my specific need for laughing gas in their CRM notes so it’s remembered each time. While Dr. Patel gently reminded me it’s best to communicate this preference with each appointment, she also understood my perspective. She and her team went out of their way to make me feel comfortable and accommodated. It’s these minor adjustments and extra measures that make all the difference when managing severe phobias.
Dr. Patel’s empathy, professionalism, and attention to detail make Healthy Smiles a practice I wholeheartedly recommend. For anyone struggling with similar fears, know you’re in good hands here. Her commitment to her patients’ comfort and well-being is outstanding, and I’m grateful for her approach to compassionate, patient-centered care. I can’t thank her and her staff enough for helping me overcome my fears, one visit at a time.
Aleksandr T.
Submitted 09/26/24
Great practice , highly recommend.
Jessica S.
Submitted 07/25/24
The employees are very nice and always try to comfort us! My experience here has been wonderful. All of the employees are always welcoming their patients with kindness and respect, especially Dr. Patel. She always finds a way to make all of her patient’s experience a joyful one that they will never forget! She is very diligent, gentle and very dedicated to her job. Dr. Patel has a heart full of gold and an advanced skill of dentistry. Thank you for always making my teeth healthy and shiny!
Ming C.
Submitted 03/20/24
Very caring and diligent professional. Gives sound advice about long-term care of oral hygiene. Highly recommend his services and office to our family and friends.
Xiaoping Y.
Submitted 12/06/23
Dr. John Hsu is the best doctor I have ever had! Very friendly, knowledgeable and takes great care of me and my family!
Yvette F.
Submitted 11/10/23
Dr. Hsu is very kind and patient.
Kathleen B.
Submitted 10/18/23
Friendly, thorough, a wonderful
experience except for,you know,
the dental stuff. Best dentist ever !!!!
Issa Z.
Submitted 09/17/23
Dr. Hsu is wonderful; warm; kind; very careful in the performance of his work; and based on my experience as a patient, he provides most professional dental / medical service. Thank you, Dr. Hsu
Gendi X.
Submitted 09/11/23
Dr. Hsu is one of the best dentists/doctors I have met. He is very honest. He truly cares for his patients. That's why I have seen him for over 10 years. The only problem is one of the front desk receptionists is very rude. She treats people "nicely" only when Dr. Hsu or Dr. Chin is at the front desk. I wish she can find a job somewhere else that can make her happy. The other lady at the front desk (check-out) is really nice.
Fei G.
Submitted 09/05/23
The service is very enthusiastic and technically professional
Subhash P.
Submitted 09/04/23
Dr. Hsu has taken care my dental care for past 20 yrs. He does cleaning himself. Great conversationalist and compassionate personality. My wife and I are now senior citizens and we highly recommend him as a family dentist.
Minna L.
Submitted 09/02/23
Dr Hsu is a very responsible and patient doctor
Yan C.
Submitted 09/01/23
Dr. Hsu is the best dentist. Highly recommended!
Aiying C.
Submitted 08/24/23
許醫師很細心,有愛心,處處為病人著想
我介紹朋友的全家來,大人小孩都很滿意。 到國外能有一位語言相通又好的牙醫真不簡單。 櫃檯的服務也很熱心親切。
感謝 主 的恩賜!
David Y.
Submitted 08/02/23
Very skilled with gentle care
Carol W.
Submitted 08/02/23
It was great as always
Judy W.
Submitted 08/01/23
Dr. HsuIs very patient. He always answers my questions clearly and throughly.
Fe S.
Submitted 07/24/23
Everything was alright . i am still testing my new dentures and will let you know when
I go back for my next appointment. Thanks
Daneah Mar G.
Submitted 07/23/23
Dr. Hsu is a very happy doctor. He always welcomed and greet patients with a big smiles
Diane C.
Submitted 07/22/23
I love Dr. Hsu.